Premium Membership

$1250/year (Includes annual maintenance, membership and support. Site build-out pricing is separate. Includes online processing fee. To avoid processing fee, Zelle $1200 with email address & subdivision name in notes section to myhoausa)

For HOAs, POAs & Community Associations with 1,000+ Homes

A Fully Managed Digital Experience for Larger Communities

Large communities need more than a website—they need a reliable, professional, continuously monitored digital platform that keeps residents informed, makes information easy to access, and supports the Board's communication goals.

The MyHOAUSA Premium Membership provides larger communities with a robust website solution, ongoing monitoring, maintenance, diagnostics, content support, and priority technology assistance throughout the year.

PREMIUM MEMBERSHIP INCLUDES

$1,250 Annual Maintenance & Management

Initial Website Buildout: Custom pricing based on community size, website requirements, functionality, content migration, integrations, and desired level of customization.
Contact MyHOAUSA for Initial Buildout Pricing.

1. ROBUST WEBSITE DEVELOPMENT

A professionally designed, community-specific website built around the needs of a 1,000+ home community.

Includes:

• Custom website design and layout

• Mobile-responsive design

• Professional community branding

• Customized navigation and information architecture

• Community announcements and news

• HOA/POA Board and leadership information

• Community documents and resource center

• Important forms and applications

• Community calendar

• Meeting schedules and events

• Contact and inquiry forms

• Community directory capabilities

• Homes/real estate information section

• Vendor and community partner information

• Resident resource center

• Emergency and important notices section

• Social media integration

• Search-engine-friendly website structure

• Secure website configuration

• Domain integration and management assistance

2. COMPREHENSIVE SITE DIAGNOSTIC

Before the website is built or upgraded, MyHOAUSA conducts a comprehensive Community Website & Digital Presence Diagnostic.

The diagnostic may evaluate:

• Current website functionality

• Website performance

• Mobile responsiveness

• Navigation and usability

• Broken or outdated links

• Missing or outdated information

• Document accessibility

• Contact forms

• Security considerations

• Search visibility

• Branding consistency

• Resident user experience

• Content organization

• Accessibility considerations

• Overall digital communication effectiveness

The goal is to identify opportunities to make the community's online presence more professional, accessible, useful, and effective.

3. CONSTANT WEBSITE MONITORING

MyHOAUSA continuously monitors the website for issues that could negatively affect the resident experience.

Monitoring may include:

• Website availability

• Broken pages and links

• Website functionality

• Form functionality

• Technical issues

• Performance concerns

• Security-related alerts

• Content display issues

• Mobile presentation issues

• Domain/SSL-related concerns

When an issue is identified, MyHOAUSA works to address it or notify the appropriate community representative when action outside of MyHOAUSA's scope is required.

4. ONGOING WEBSITE MAINTENANCE

Your community's website doesn't become outdated simply because the website is finished.

Premium Membership includes ongoing website maintenance such as:

• Routine content updates

• Page updates

• Document replacement

• Link updates

• Calendar/event updates

• Leadership updates

• Contact information updates

• Image and media updates

• Website functionality maintenance

• Minor design adjustments

• Removal of outdated information

• General website housekeeping

5. ANNUAL WEBSITE HEALTH CHECK

Once each year, MyHOAUSA conducts a comprehensive website health review to identify areas for improvement.

The review may address:

Performance | Content | Functionality | Security | Usability | Mobile Experience | Navigation | Resident Experience

Recommendations can be provided to the Board for future enhancements.

6. PRIORITY TECHNOLOGY & WEBSITE SUPPORT

Premium communities receive priority support for website-related questions and issues.

Support can include:

• Website assistance

• Technical troubleshooting

• Content assistance

• Website guidance for Board members

• Recommendations for improving resident communication

• Assistance identifying website issues

• Technology and digital presence guidance

7. COMMUNITY INFORMATION HUB

Create one centralized location where residents can easily access important community information.

Potential resources include:

• Governing documents

• Rules & regulations

• Architectural guidelines

• Meeting minutes

• Financial information

• Community forms

• Applications

• Frequently asked questions

• Community policies

• Important contacts

• Emergency information

• Resident resources

8. BOARD & COMMUNITY COMMUNICATION SUPPORT

MyHOAUSA can help the association create a more effective digital communication environment.

Potential website communication tools include:

• Community announcements

• Board notices

• Event announcements

• Meeting reminders

• Important alerts

• Community news

• Resident resources

• Seasonal communications

9. WEBSITE CONTENT MANAGEMENT

The Premium Tier is designed to reduce the amount of website administration required from volunteer Board members.

MyHOAUSA can assist with maintaining the website so Board members can spend more time focusing on governance, community needs, and residents rather than website administration.

10. PREMIUM WEBSITE ENHANCEMENTS

As appropriate for the community, Premium Membership may support additional functionality such as:

• Resident login/member areas

• Password-protected information

• Online forms

• Payment/dues links

• Vendor directories

• Community resource directories

• Online document repositories

• Event registration capabilities

• Newsletter integration

• Third-party service integrations

• Advanced contact forms

• Community surveys

• Resident feedback tools

Additional third-party services, subscriptions, licenses, integrations, or specialized development may be subject to additional fees.

11. DOMAIN & WEBSITE ASSET MANAGEMENT

MyHOAUSA can assist with maintaining and coordinating the community's digital assets, including:

• Domain management

• DNS coordination

• SSL certificate coordination

• Website hosting coordination

• Website platform management

• Digital account organization

• Transition assistance when applicable

12. PREMIUM COMMUNITY DIGITAL PRESENCE REVIEW

MyHOAUSA can periodically evaluate how effectively the community's digital presence serves residents and identify opportunities to improve:

Communication • Accessibility • Engagement • Information Delivery • Professional Appearance • Resident Experience

PREMIUM VALUE

The Premium Tier is designed for communities that recognize their website as an essential resident communication and information platform—not simply an online brochure.

With MyHOAUSA managing the website's ongoing maintenance, monitoring, and digital functionality, volunteer Board members can spend less time dealing with website issues and more time leading their community.

• Profit-sharing eligible

ANNUAL PREMIUM MEMBERSHIP

$1,250 PER YEAR

Includes ongoing website monitoring, maintenance, support, annual website diagnostic/health review, and Premium-level website management.

INITIAL WEBSITE BUILDOUT

Custom Pricing

Initial website development and major website redevelopment are priced separately based on the community's specific requirements.

Contact MyHOAUSA for Initial Buildout Pricing.

Ideal For

HOAs • POAs • Master-Planned Communities • Large Residential Associations • Communities with 1,000+ Homes

MyHOAUSA Premium Membership
Professional. Proactive. Continuously Managed.