Privacy Policy

Effective Date: July 22, 2026

MyHOAUSA Privacy Policy

At MyHOAUSA, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

By using the MyHOAUSA website, services, or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily provide it, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • HOA or community name

  • Board position or title

  • Billing information

  • Account login credentials

  • Documents you upload

  • Communications with our team

Community Information

If your HOA partners with MyHOAUSA, we may receive information necessary to provide services, including:

  • Board member contact information

  • Community announcements

  • Governing documents

  • Meeting schedules

  • Forms and newsletters

  • Community event information

We do not intentionally collect sensitive personal information unless necessary to provide requested services.

2. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website

  • Cookies and similar technologies

This information helps us improve website performance and user experience.

3. How We Use Your Information

We use information to:

  • Provide HOA website services

  • Maintain community websites

  • Process payments

  • Respond to inquiries

  • Send newsletters and updates

  • Provide customer support

  • Improve our website and services

  • Detect fraud or misuse

  • Comply with legal obligations

4. Email Communications

If you provide your email address, we may send:

  • Service updates

  • Account notifications

  • Community communications

  • Marketing emails

  • Educational HOA resources

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

Service-related communications may still be sent when necessary.

5. Cookies

Our website may use cookies to:

  • Remember preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance user experience

You may disable cookies in your browser, although some features of the website may not function properly.

6. How We Share Information

MyHOAUSA does not sell your personal information.

We may share information with:

  • Payment processors

  • Website hosting providers

  • Email service providers

  • Technology vendors

  • Professional advisors

  • Law enforcement when required by law

These providers only receive information necessary to perform services on our behalf.

7. HOA Community Information

Information provided by HOA Boards for publication on community websites is displayed at the direction of the HOA.

MyHOAUSA acts as a service provider and is not responsible for the accuracy of information submitted by individual HOAs.

Questions regarding community-specific information should be directed to your HOA Board.

8. Data Security

We use commercially reasonable safeguards to help protect your information, including:

  • Secure hosting

  • SSL encryption

  • Password protection

  • Limited administrative access

  • Routine software updates

While we strive to protect your information, no internet transmission or electronic storage method is completely secure.

9. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain customer accounts

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer needed, we securely delete or anonymize it when practical.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your information

  • Correct inaccurate information

  • Request deletion of personal information

  • Request a copy of your data

  • Object to certain processing activities

  • Withdraw consent where applicable

Requests may be submitted using the contact information below.

11. Children's Privacy

MyHOAUSA services are intended for adults and HOA communities.

We do not knowingly collect personal information from children under the age of 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

13. Changes to This Policy

We may update this Privacy Policy periodically.

The updated version will be posted on this page with a revised Effective Date.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:

MyHOAUSA

Email: info@myhoausa.com

Website:www.myhoausa.com

15. California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know, correct, delete, and limit certain uses of personal information, subject to applicable exceptions.

MyHOAUSA does not sell personal information.

16. Accessibility

MyHOAUSA is committed to making our website accessible to all users. If you experience difficulty accessing any part of our website or this Privacy Policy, please contact us so we can provide the information in an alternative format.

Last Updated: July 22, 2026